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We do not accept returns for any product apart from Manufacturing defects or Damage during transportation. If there is any defect you need to inform us by sending an email or calling our helpline no within 24 hours of receiving & accepting the product. We believe in complete customer satisfaction, and any product which you have received in a damaged condition due to transportation or manufacturing defect can either be replaced or refunded. Refund requests will be carefully considered by our customer service team at 079-66170186 between 10 AM and 6 PM, on business days.
Returns will only be accepted for products that have been damaged in transit or products that have physical defects. Return requests will be validated over the phone and instructions on how to return the product will be provided via a confirmation email. The product (s) should be returned within 7 working days of receiving the confirmation email.
Typically the refunds are initiated within two days of Product Inspection. The receipt of the refund would depend on the mode of payment chosen by you. For Debit Card and Credit Card transfers, the time taken for a refund depends finally on the bank, for COD refund will be done once the product is received through banking or will be refunded during pick up by our service partner, Though we would love to expedite the same, our hands are tied. Also, you can assume additional delay for nationalized banks. The expected timeline of refunds takes 5-7 working days.
Cancellations will be possible provided an order has not been shipped. Orders, once shipped, can not be canceled.